Suppose your name is Piet de Vries and you use the email address
piet@hooli.com, then we set up an email environment that resembles yours. For example,
piet@hooli.co or
piet@hooli.nl. We then also campaign from that address. When we generate a lead, the lead, including the thread, is sent to your real email address,
piet@hooli.com. You can then read in the thread what has been discussed and what the contact details of the lead are. By copying and pasting the email address of the lead into the reply on the thread, the lead should not notice anything. In the worst case, it may seem as if you used an alias.